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Start your store

How it works
See a demo
Features
Pricing
FAQ
Blog
Support
Contact
Log in

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Self-serve answers to the most common questions. If you do not find what you are looking for, reach out via the contact-us article.

Getting started

Setting up your storefront from your phone
Sharing your storefront on WhatsApp and Instagram

Selling

Adding products, photos, and descriptions
Choosing and organising your categories
Receiving WhatsApp orders and reply etiquette
Submitting your M-Pesa subscription confirmation
Photo tips for non-professional sellers
Renaming your store handle

Trust & safety

Cancelling your subscription and the 30-day export window
Data, privacy, and KDPA
Contact support

Can't find what you need?

Reach us directly or browse common questions — we usually reply within a day.

Message us on WhatsApp Read the FAQ

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cart.ke

Your storefront, one WhatsApp away.

The simplest way for Kenyan WhatsApp & Instagram sellers to put their shop online.

Payments go straight to your M-Pesa — we never hold your money.

Built in Nairobi for Kenyan sellers

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Use cases

Fashion & apparel
Beauty & care
Electronics
Home & living
Toys & kids
Services
General stores

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Seller subscriptions billed via M-Pesa.

cart.ke provides storefront tools only. Orders, payment, delivery, and disputes are handled directly between buyer and seller.

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